I reserved a hotel on Australia's Gold Coast through Booking.com for a family reunion, but they canceled my reservation ...

In some consumer disputes, you can also file a credit card chargeback, but not in this case since Booking.com already refunded your first hotel. It knows that your only option is to take it to court, ...

A number of cybercriminal innovations are making it easier for scammers to cash in on your upcoming travel plans. This story examines a recent spear-phishing campaign that ensued when a California ...

Booking.com has become one of the main go-to platforms for travelers looking for holiday accommodation deals, but also for services like car rentals and airline tickets. In fact, it is the most ...

Fake short-term rental listings are indeed an industrywide problem, but Booking.com seems to get more than its fair share of sketchy listings and fraudulent messages to guests. In its effort to expand ...

For almost five years, Booking.com customers have been on the receiving end of a continuous series of scams that clearly demonstrate that criminals have obtained travel plans and other personal ...

After Frances Dooley's hotel booking is canceled, Booking.com says it will refund her new room’s higher cost. But then it goes silent. What can you do if a company breaks its promise?