The conversation around business process outsourcing (BPO) used to be limited to customer service. Fast forward to 2025, and BPO has grown to reshape how companies operate.

To successfully manage your business operations, you need to develop a solid routine and SOPs.

Silverback AI Chatbot has unveiled the latest development in its platform with a continued emphasis on AI Agents, ...

C3 AI (NYSE: AI), the Enterprise AI application software company, today announced C3 AI Agentic Process Automation, a new ...

Which low-code, no-code, or process automation platform is right for your organization? It depends on how well the platform meets your business objectives. Here are seven questions to help you ...

IT consulting firm Capgemini wants to beef up its agentic AI expertise with its planned $3.3 billion acquisition of business process management specialist WNS.