Customers are vital to any business, and customer relation management (CRM) software enables you to maximize every ...

How you approach training employees on the new tool can make a difference as well. Start small by picking a team that’s open ...

A customer relationship management, or CRM, system uses a database to accumulate information about business prospects and customers, including product needs and purchasing history.

Insightly provides a comprehensive set of features for managing customer relationships, including strong contact management, ...

Apptivo offers a comprehensive suite of tools for contact management, lead tracking, opportunity management, and sales ...

It’s not just a system, but the backbone of a smarter, more strategic approach. The right CRM allows you to align your people, processes and technology. The payoff?

Learn how to use CRM with our beginners guide. Discover essential tips and a step-by-step tutorial to help you get started.

The delta between the system-of-record and system-of-engagement groups is nearly 30 percent. If a system-of-record sales organization was able to make the changes necessary to have CRM become its ...

But then again, the reverse is also true: a good CRM system can also replace a project management application. That's because many CRM systems now offer integrated project management modules.

When considering CRM, it’s important to understand the different factors that can impact costs. This guide covers everything you need to know about CRM pricing.

A CRM system aligns perfectly with the goals of an effective SEO strategy. More on data insights, customer experience, content creation, and more.

Customer relationship management (CRM) doesn't have to be costly and complicated. Start with the best small-business-friendly ...