Comerica Bank is being accused of deliberately hanging up on customer service calls, charging illegal ATM fees and more allegations involving seniors, the disabled and others who use the Direct ...

The CFPB seeks to stop these practices, secure refunds for customers, and impose penalties to fund victim relief. Direct Express provides federal benefits through prepaid debit cards, often used by ...

PORTLAND, Ore. — $6.57, $6.57, $6.57... As Andrew Keheley read through 25 pages of transactions on his Direct Express card account, it became clear something was wrong. There were 138 unauthorized ...

Comerica Bank has agreed to a proposed $1.2 million settlement to resolve a class-action lawsuit alleging the bank denied refunds to prepaid cardholders who claimed their government benefits were ...

A San Antonio federal lawsuit alleges thousands of retirees, veterans and disabled people who receive federal benefits through Direct Express prepaid debit cards were fraud victims whose claims were ...

The Direct Express card allows recipients without bank accounts to receive Social Security and federal benefits electronically, providing a secure and efficient payment method.

INDIANAPOLIS (WTHR) - A government watchdog agency says it was in the dark about half a million dollars stolen from retiree and disability accounts. The money was snatched right out of Direct Express ...

PORTLAND, Oregon — Social Security and veteran disability benefits are a lifeline for 72-year-old Milton Zimmer. The federal funds are his primary source of income, helping the Salem man pay for food, ...

CHICAGO (CBS)-- An 80-year-old Chicago woman is still fighting to access her Social Security money days after CBS 2 first got involved. It is because of debit card problems that CBS 2 Political ...