Many merchants know the importance of delivering feedback but are less certain how to structure employee reviews to keep employees from leaving. How often should you host an employee review meeting?

Employee suggestion boxes–the cardboard containers collecting dust in office lobbies–now exist in various virtual forms. And the CEOs behind these tools say they’re becoming more important than ever.

Microsoft has a new performance rating system for managers to determine employee pay. Employees can get a mid-range "successful" rating even if they exceed some expectations. The new system comes ...