News

In just one year, Genesys closed more than 75 CX Cloud deals with diverse enterprises desiring to unify their data, bots and channels for smarter end-to-end customer and employee experiences ...
Genesys aims to make rapid CX innovation simpler for small- to mid-sized organizations with latest release Genesys, a global cloud provider in experience orchestration, is offering GCXNow, a new way ...
ServiceNow, Inc. (NYSE:NOW) is one of the Best Stocks to Invest in for High Returns. On August 1, ServiceNow, Inc. (NYSE:NOW) ...
Genesys AI fuels the future of experiences for organizations across sectors SAN FRANCISCO, Aug. 30, 2023 /PRNewswire/ -- Genesys®, a global cloud leader in AI-powered experience orchestration ...
8x8, Inc. (NYSE: EGHT) and Genesys® today announced a product integration of 8x8 Work with Genesys Cloud CX.
DENVER-- (BUSINESS WIRE)-- Genesys ®, a global cloud leader in AI-powered experience orchestration, announced Virgin Atlantic as the Customer Experience (CX) Innovator winner for its enterprise ...
Spark has retired a mix of legacy platforms and migrated to the Genesys Cloud CX contact centre platform to support a flexible service model. The investment would enable New Zealand’s largest telco to ...
DUBAI– Genesys®, a global cloud leader in AI-powered experience orchestration, has announced the United Arab Emirates (UAE) as its latest full-service Genesys Cloud CX® region. The launch means local ...
Genesys ®, a global cloud leader in AI-powered experience orchestration, today announced an expanded collaboration with Salesforce, the #1 AI CRM, to revolutionize customer and employee ...