The role of IT service management (ITSM) in ensuring the smooth functioning and continuity of business operations has become clearer than ever. There’s increasing evidence that well-managed ITSM ...

The operations that businesses do to plan, develop, run, and maintain their information technology (IT) services for both ...

Dmytro Lazarchuk is a co-founder and CEO of Relokia with over 8 years of experience in digital marketing and data migration services. Imagine being in the middle of working your way through a contract ...

As organizations and agencies modernize IT operations to improve service quality, security and efficiency, AI-driven IT service management, dubbed ITSM, has emerged as a transformative capability. But ...

Integrated ITSM and HRSD systems are pivotal for modern HR transformation. This article explores how integrating these systems enhances HR processes, service delivery, and operational efficiency while ...