News

Verizon Business has added IP-enabled speech services to its portfolio to help enterprises offer improved self service to their customers with a minimal investment. The new capability, provided by ...
Zappix, a provider of visual IVR technology and mobile app authoring, has released an improved visual IVR app–building platform to help even nontechnical users build and maintain their own mobile and ...
Zappix, a provider of visual interactive voice response (IVR) technology for smartphones, now offers out-of-the-box, multilanguage support and localization, allowing companies to provide visual IVR ...
Zappix will showcase its AI-powered Visual IVR & Intelligent Engagement Platform at Genesys Xperience 2025, Booth B31 in Nashville. BURLINGTON, MA, UNITED STATES, September 3, 2025 /EINPresswire.com/ ...
9 Reasons a Hosted IVR Beats Managing Your Own System Your email has been sent If you provide customer service over the phone, you need an IVR system. Discover why a hosted IVR can save time, cut ...
KANSAS CITY, Kan.--(BUSINESS WIRE)--Partner Meeting – Computer Instruments, Inc. (CI) – a seasoned innovator and leading developer of Cloud and Premise based voice portal solutions (IVR) for the ...
Question: “I have seen various things in print lately about voiceXML and was wondering how we could benefit from this technology inside our own company. We have a very active IVR system that handles ...
Does Cloud IVR Integrate as Quickly as It Deploys? Your email has been sent Cloud IVR can give you access to valuable data through integrations, if you know how to ...
Pindrop, the pioneer in voice-fraud prevention and authentication, today launched IVR Anti-Fraud, making Pindrop the first and only company to offer comprehensive call centre fraud detection to all ...
OMAHA, Neb.--(BUSINESS WIRE)--West Interactive, leading provider of hosted and managed automated customer contact solutions, today announced a managed service offering that simplifies the design, ...
CHAMPAIGN, Ill., Feb. 11, 2021 /PRNewswire/ -- Communications Data Group (CDG), is pleased to announce the recent completion of an integration between CDG's MBS, consumer and enterprise management and ...