Atlassian's Jira Service Management is a leading helpdesk contender for big IT departments.

Jira Service Management’s new features bring ITSM “beyond the technical team” Your email has been sent An announcement by Atlassian shows how its popular service management solution is ...

Compare the features of DevOps software ServiceNow and Jira Service Management to choose the right tool for your business.

Jira Service Management can be used to set up and manage a service center that unifies help desks across different departments, such as IT, HR, Finance, or Customer Service, allowing teams to ...

Users of Jira Service Management, though, may be the most likely to save time with Atlassian Intelligence. Here, users can now use a virtual agent to help automate support interactions right from ...

At its Team ’24 event in Las Vegas, Atlassian today announced that it is combining Jira Software with Jira Work Management into a single product under the “Jira” brand. “We believe great ...