"What time's the last train to Bangalore, please?" Up to half of the UK's national rail enquiries calls will now be handled from India as part of a new £100m contract to be run by BT and Ventura. The ...

Rail passengers across the UK are struggling to access real-time information about train departures and arrivals, due to technical difficulties blighting National Rail Enquiries. The organisation ...

Rail passengers face disruption between Bournemouth and Southampton Central on 13–14 September due to engineering works.

BT wins contract to handle overflow calls during busy periods… BT has won a contract to provide automated speech recognition technology for the UK's National Rail Enquiries telephone service. The ...

More than a million people have installed the National Rail Enquiries (NRE) free smartphone app since its May launch, making it one of the most popular travel apps in the UK in only 10 weeks. As the ...

Responding to the constant rise in passengers accessing National Rail Enquiries (NRE) services on-the-move via their mobiles, the UK’s busiest travel website has now launched its first owned and free ...

Passengers are being advised to check before travelling later this month as more than 10,000 wires will be replaced in ...

Major disruption is expected on key rail routes this weekend. Passengers are being advised of changes to journeys between Manchester and Bolton during upgrades at Salford Crescent station. Network ...