Gartner has just produced some new figures that appear to confirm that customer relationship management (CRM) will have a significant mobile presence by next year. Over the next two years, Gartner ...

SAP has always been a leading provider of CRM software. However, SAP’s strategy has shifted toward a software-as-a-service (SaaS) model through which it plans to close the gap between its offerings ...

The SaaS scene has been heating up with the introduction of new, larger entrants, but market leader Salesforce.com says it is not feeling threatened. The SaaS (software-as-a-service) CRM (customer ...

SAP SE is a leader in the move to Cloud Computing. On-demand versions of Enterprise Resource Planning and Supply Chain Management software products are likely to witness faster adoption rates going ...

SAP AG’s revelation that it plans to launch a hosted suite of midmarket applications has drawn a collective whoop of delight from rival on-demand applications vendors Salesforce.com Inc. and NetSuite ...

The demand for cloud-based customer support solutions has burgeoned during the COVID-19 pandemic, as it resulted in many organizations embracing the work-from-home culture. According to a Fortune ...

Gartner’s latest CRM market share reports that the worldwide CRM market grew 13.7% from $18B in 2012 to $20.4B in 2013, with 41% of all systems sold in 2013 being SaaS-based. Primary growth drivers ...

TechMarketView ran a piece today about SAP and its SaaS (software as a service) products/initiatives. When I read the article, I thought this couldn't be right. I was especially confused by this ...

While it’s officially a feature pack, the new Business ByDesign 2.5 unveiled Monday is the first release SAP intends to make widely available to customers and partners. SAP formally debuted the ...

LONDON--(BUSINESS WIRE)--Technavio has been monitoring the SaaS customer relationship management (CRM) market and it is poised to grow by USD 33.15 bn during 2019-2023. The report offers an up-to-date ...

Competitors see SAP's move as a validation of the software-as-a-service model and a chance to open up previously unavailable accounts SAP’s revelation that it plans to launch a hosted suite of ...

SAP SE ( SAP) is a leader in the move to Cloud Computing. On-demand versions of Enterprise Resource Planning (ERP) and Supply Chain Management ( SCM) software products are likely to witness faster ...