MAXIMUS, a leading provider of government services worldwide, announced today an agreement with Genesys ® to offer the MAXIMUS Genesys Engagement Platform, an integrated, cloud-based omnichannel ...

With Genesys Cloud, you can manage all of your customer interactions in one place, regardless of the method of contact (e.g., SMS message, email, voice call, or even social media messages).

SAN FRANCISCO, June 25, 2025--Genesys®, a global cloud leader in AI-Powered Experience Orchestration, today announced Genesys Cloud™ AI Studio – the foundation organizations need to ...

California-based contact centre solutions provider Genesys has expanded its horizons beyond the call centre with the launch of an AI-powered employee engagement system called Genesys Cloud EX.

Genesys®, a global cloud leader in AI-Powered Experience Orchestration, today announced the Genesys Cloud™ platform reached nearly $1.9 billion annual recurr ...

Cloud AI Experience is designed to enable organizations to listen and understand customers and employees by coordinating technology, interactions and touchpoints.

This is enabled by Genesys Cloud™, an all-in-one solution and the world’s leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility.