It’s not just you: More U.S. customers than ever before report experiencing product and service problems. That’s according to the National Customer Rage Survey, a study of 1,000 respondents that has ...

FARGO - Auto dealers, auto service and repair stations and contractors were among the top 10 industries for consumer complaints made to the Better Business Bureau of Minnesota and North Dakota in 2012 ...

Amazon Prime Video faces a high volume of customer complaints because of catalog content errors. These issues have increased viewer abandonment, according to documents obtained by Business Insider.

A Tesla whistleblower leaked thousands of internal company files to a German newspaper. Handelsblatt published a series of stories detailing unreported customer complaints and possible data ...