The company’s Zia AI assistant is being rolled out in new areas and now provides email ‘sentiment’ analysis to Zoho Desk. Zoho has added AI and analytics features to its CRM suite, part of a drive by ...

A new release of Zoho CRM adds AI, analytics and workflow automation to help unify the experience across sales and customer service Whatever size of business they're dealing with, today's customers ...

Brigade Plus, a subsidiary of property developer Brigade Group that is engaged in home interiors, has adopted Zoho CRM for its sales processes to improve its customer service. The partnership marks ...

Smart CRM systems, such as Zoho CRM, have become ideal choices for businesses to manage multiple clients, enhance customer satisfaction, and drive business growth due to their powerful features and ...

Business software provider Zoho launches Canvas for Zoho CRM, a design studio for CRM personalisation, which enables businesses to create their own CRM interfaces that are suited to each employee ...

PLEASANTON, Calif.--(BUSINESS WIRE)--Zoho today announced the integration of Zoho CRM, their award-winning customer relationship management system and Zoho Desk, their customer support software, with ...