Zoho Desk is a fine help desk solution, but not for managing IT assets. When it comes to IT asset tracking, we’d recommend the ServiceDesk Plus solution, available from the Zoho-owned ...

Zoho has doubled its offerings in the Google Apps Marketplace, adding Zoho Invoice and Zoho Help Desk Creator to the lineup.

Zoho has launched Zoho Desk, claimed to be the industry's first context-aware help desk software, which was built in Tenkasi by a team of 150. Zoho Desk uses customer data from past interactions and ...

Zoho has announced the launch of Zia LLM, its proprietary large language model, and a no-code agent builder, Zia Agent Studio, plus over 25 deployable Zia agents, and a Model Context Protocol (MCP) ...