Since 2010, Juliana has been a professional writer in the technology and small business worlds. She has both journalism and copywriting experience and is exceptional at distilling complex concepts ...

Whether you’re trying to get someone to reply for the third time or you’re sending out a consequential piece of potential job correspondence, when you send that important email may be just as vital as ...

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Business Insider asked an etiquette expert what employees should avoid doing when sending an email. When writing an email, it's best practice to include both an appropriate greeting and a closing.