On July 1 my wife and I paid Booking.com £300 for bed and breakfast at a hotel in Aberystwyth for the nights of July 15 and ...
After Frances Dooley’s hotel booking is canceled, Booking.com says it will refund her new room’s higher cost, but then it goes silent. What can you do if a company breaks its promise?
One of the world’s biggest travel websites refused for months to refund a customer who needed to cancel his holiday after ...