To address these pain points, cloud call center platforms offer intelligent and visual IVR setup solutions. Taking Micang Cloud as an example, the process of setting up IVR voice navigation is simple ...

Themis, a B-Corp and pioneer in anti-financial crime innovation, has launched AI Investigator, a generative AI-driven due diligence platform designed to ...

Traditional call center systems not only require significant upfront investment but also ongoing maintenance and upgrades, making them daunting for many small and medium-sized enterprises. With the ...