Karnataka Grameena Bank partners with Fyno to take full Control of its Customer Communications Strategy

Fyno, an intelligent communications hub, has announced today that Karnataka Grameena Bank (KGB), one of India's largest ...
Monitordaily

Integrated Financial Technologies Introduces Operational Assessment Program for Finance Companies

Integrated Financial Technologies (IFT), a provider of outsourced portfolio management and business processing services, launched an Operational Assessment Service to ...

Integrated Financial Technologies Introduces Operational Assessment Program for Finance Companies That Employ Outsourced CX Agents

Service Assesses Outsourced Customer Service Teams to Ensure Compliance with Organizational Policies and Processes VANCOUVER, ...

The Top Ten Intelligent Customer Service Systems in China: Why WoFeng Technology Stands Out

With the rapid development of artificial intelligence technology, the domestic intelligent customer service system market continues to expand. According to authoritative data, by 2025, the scale of ...
BBN Times

The Era of CX Automation Has Begun: My Key Takeaways from Verint Engage 2025

As the curtains closed on Verint Engage 2025 in Orlando, Florida—from September 8-11 at the Hilton Orlando—it was impossible ...