New guide helps organizations evaluate workforce management software with practical criteria for unified workforce operations ...

Cloud communications provider RingCentral Inc. announced today announced it’s acquiring CommunityWFM, a workforce management ...

ActivTrak today announced expanded Workforce Management (WFM) capabilities that give organizations the visibility and automation to manage distributed teams with confidence – reducing compliance risks ...

CommunityWFM brings deep expertise in employee optimization and real-time adherence management, areas increasingly critical as businesses navigate hybrid work environments and complex regulatory ...

The latest Workforce Management Impact Report from Info-Tech Research Group, powered by SoftwareReviews, highlights the top enterprise tools empowering organizations with advanced decision-making ...

RingCentral (RNG) announced the acquisition of CommunityWFM, a cloud-based, AI-first contact center workforce management software solution. These ...

The communications provider strengthens its contact center platform with AI-driven workforce management capabilities through ...

MINNEAPOLIS--(BUSINESS WIRE)--Calabrio, the workforce performance company, today announced that Calabrio Workforce Management (WFM) now interoperates with Microsoft Dynamics 365 Contact Center. This ...

Call Center Magazine: What is Workforce Management? Is workforce management software more than just fancy scheduling software? Michael Williams, director of marketing, GMT: The definition of Workforce ...

REDWOOD CITY, Calif.--(BUSINESS WIRE)--Legion, the pioneer in AI-powered workforce management, today announced the launch of four new modules in the Legion WFM platform: Legion Labor Budgeting, Legion ...

Dublin, April 14, 2020 (GLOBE NEWSWIRE) -- The "2020 - 2021 Workforce Management Product and Market Report" report has been added to ResearchAndMarkets.com's offering. Today's WFM solutions are ...